FAQ

What materials are used in ROSAVIE jewelry?

ROSAVIE pieces are boutique-crafted using carefully selected premium metals and high-quality stones, including zircon and moissanite in select designs. Each piece is chosen to offer lasting brilliance, elegance, and refined everyday wearability.

 

 

Will ROSAVIE jewelry tarnish?

ROSAVIE jewelry is designed to maintain its beauty with proper care. To preserve its finish, we recommend avoiding direct contact with water, perfumes, and harsh chemicals.

 

 

Is ROSAVIE jewelry suitable for everyday wear?

Yes. Many ROSAVIE designs are created for everyday elegance, while others are statement pieces crafted for special occasions.

 

 

Do you offer delivery across the UAE?

Yes. ROSAVIE currently delivers across the UAE. Delivery details and timing will be provided during checkout.

 

 

How should I care for my jewelry?

To maintain the beauty of your jewelry, store pieces in a dry place, avoid exposure to perfumes or water, and gently clean with a soft cloth after wear.

 

 

What is your return policy?

Returns are accepted only if an item arrives damaged. Requests must be made within 24 hours of delivery with photo proof.


The jewelry must remain unused, in original condition, and with the ROSAVIE tag attached. Returns cannot be accepted if the tag has been removed or tampered with.


Returns are not accepted for personal preference or change of mind.

 

 

How can I contact ROSAVIE?

For any inquiries, you may contact us through our Contact page or message us directly via WhatsApp